Our Shipping Process

Shipping Information

At Denhi Creates, each candle is hand-poured with care. Because of this, we handle shipping a little differently to ensure accuracy, quality, and the best experience for our customers.

Shipping Method

We currently ship orders via UPS to provide reliable delivery and competitive shipping rates. By offering flat- rate shipping per order, we ensure you’re only paying the lowest and most accurate shipping cost available.

Processing Time

Because our candles are hand-poured, please allow:

  • 2-3 business days for processing

  • Additional UPS shipping time based on your location

For refill & custom orders:

  • Please allow up to 2 weeks of curing time after pouring

Local Delivery & Pickup

Local delivery or pickup may be available. Please mention this in your order to confirm options.

Order Updates

Once your order ships, you will receive:

  • UPS tracking number

  • Estimated delivery date